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    Frequently Asked Questions

    Before you send us a message, please read our FAQs

    What payment methods are accepted in the online shop?

    You can pay for your order by Visa or Mastercard, PayPal or traditional bank transfer.

    How can I use the activity sets in my ESL classes?

    Every set comes with an "Activity sheet" – a detailed description of how the set can be used in class. 

    What happens after I've placed my order?

    You will receive a link to downloadable PDF files with the activity set and activity sheet (instruction) after you have placed your order or after the money has been registered on Seller's bank account.

    Will I receive an invoice?

    Yes. The invoice will be sent to the e-mail address that you have indicated when placing your order. If you want to receive an invoice as a business owner, do not forget to provide the necessary data (company name, registered office address and Tax Identification Number).